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    FAQ

    1.1 How often should I use it?

    - For overnight use, incorporate the mask as the final step of your nighttime skincare routine. Alternatively, for regular use, apply it before your moisturizer.

    This versatile product can be used daily without causing skin irritation, thanks to its formulation containing only safe ingredients. As a general guideline, we recommend incorporating in into your skincare routine at least once a week to maintain optimal hydration and skin health.

    1.2 Is it safe for sensitive skin?

    - Absolutely, HeySkin Collagen Mask is meticulously formulated to be gentle and is suitable for all skin types, including sensitive skin.

    1.3 Can I use it with other products in my skincare routine?

    - Certainly! For optimal results, apply the HeySkin Collagen mask after cleansing and befor moisturizing.

    1.4 How long do I leave it on my face?

    - Sheet masks, in general, tend to dry out over time and can draw moisture away from the skin. However, hydrogel masks, which are molded with essence, work differently by providing hydration to the skin. Their unique composition allows for longer use, enhancing the absorption of beneficial ingredients. Additionally, their excellent adhesion over time makes them suitable for extended periods, including overnight or for 3-4 hours during the day, ensuring maximum efficacy and hydration.

    1.5 When will I see results?

    - Individual results may vary, but numerous users report enhanced skin texture and radiance after just a few applications.

    1.6 What are the ingredients of HeySkin?
    - Water, Collagen Extract, Galactomyces Ferment Filtrate, Glycerin, Acrylates Copolymer, Niacinamide, Ceratonia Siliqua (Carob) Gum, Chondrus Crispus Extract, Betaine, Algin, Dipropylene Glycol, Agar, Hydroxyacetophenone, 1,2-Hexanediol, Potassium Chloride, Polyglyceryl-10 Laurate, Caprylyl Glycol, Sucrose, Butylene Glycol, Allantoin, Ethylhexylglycerin, Hydrolyzed Hyaluronic Acid, Adenosine, Disodium EDTA, Pyrus Communis (Pear) Fruit Extract, Rosa Damascena Flower Water, Iris Florentina Root Extract, Cucumis Melo (Melon) Fruit Extract, Hedera Helix (Ivy) Leaf/Stem Extract, Dipotassium, Glycyrrhizate, Bifida Ferment Filtrate, Tocopherol, Lactobacillus Ferment, Lactobacillus Ferment Lysate

    1.7 What is the delivery time?

    - We now offer free shipping on all orders. No fees or hidden costs, just a small favour from us to you!

    Due to high demand for HeySkin, minor delays may occur.

    Order processing takes 1-2 business days before shipment. Once your item/s is dispatched, the estimated delivery time is:

    - UK: 7-12 business days
    - USA: 5-9 business days
    - Australia: 7-10 business days
    - Canada: 7-10 business days
    - Europe: 7-10 business days

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    7-10 days shipping internationally!

    30 DAYS RETURN POLICY

    Not satisfied with your purchase? Return it and get a full refund!

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    Our products are tested and approved by customers all over the world!

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    Questions? Don't hesitate to contact us! We would love to get you the help you need